Let us know as soon as possible. No email could mean that your payment was delayed, therefore delaying your shipment, or we might have the wrong email on file. Either way, the faster you let us know, the faster we can resolve it and find out where your order is in transit!
Articles in this section
- I placed an order, but haven't seen any movement from Zocalo Foods. What's going on??
- How can I track my package?
- How do I place an order?
- I never got a shipping confirmation/ tracking email
- My order was confirmed, but I just got an email that states that I received a refund. What does that mean?
- What forms of payment do you accept?
- Is it safe to use my credit card online?
- When will my card be charged?
- Where do I enter my discount code?
- I have 2 discount codes or offers, can I redeem both?